Category Archives: change

Don’t just talk to people who do what you do

I have been made aware recently of a lot of thinking about the value of cross-fertilizing ideas and working across disciplines to gain smarter insights and achieve greater success.

It started with Eric Kandel, the Nobelist godfather of neuroscience (thanks to his long and intense focus on sea snails) who I heard speaking about the intellectual ferment that was Vienna around 1900. In this hothouse era, doctors became painters and writers; painters and writers hung out with biologists; playwrights and scientists all mixed their ideas together. From this came the work of Freud, Schiele and Schnitzler; Kokoschka’s paintings that revealed medical symptoms unnoticed by doctors, and Klimt’s sensuous art that is layered with references to biological science.

These artists and scientists were strongly influenced by anatomist Emil Zuckerkandl, who pointed out the absolute importance of looking beneath the surface of things to find out in depth what is really going on. Seems obvious, doesn’t it, but it was a revolutionary idea at the time.

Kandel’s new book the Age of Insight will likely turn out to be fundamental in helping us understand the young science of neuro-aesthetics – the study of how our body chemistry responds to the details, colors and textures in works of art. This exciting advance in understanding ourselves was made possible because Kandel turned away from his single-minded focus on the sea snails to bring science and art together.

Secondly, there’s Matt Ridley’s oft-quoted TED talk about how progress and prosperity are the children born when “ideas have sex” with each other. He emphasizes the importance of specialization in human development – and while in his TED talk he focuses on making objects, and how the coffee grower provides for the oil rigger who in turn supplies the plastics manufacturer and so on – Ridley’s catchy tag line “ideas have sex” takes us back to Kandel’s Vienna and how our progress and prosperity depend on us working together across disciplines.

And thirdly, an Internet entrepreneur told me that he has always gained enormous value in his career from asking questions of his friends who work in other fields. By asking filmmakers, musicians, photographers and writers how they solved problems, he has seen that each calling seems to have developed its own methodology for solving what are essentially the same problems of creating art and doing business. He has learnt something from each of them and brought together the best of the insights and techniques.

So it seems that this is the key: specialize, collaborate across disciplines, grant your ideas the freedom to mate and you will be smarter and achieve more.

What’s next for you?

You always should be preparing for the next thing you will do. Your career will almost certainly not be a linear thing with one job leading to the next to the next in a logical sequence. And as for a job-for-life? Well that is ending even for teachers.

But in media and technology and marketing? Constant evolution. Unless you are paying attention you could get left behind. Keep up with the media channels and the technology of course. But also the cultural references and the styles. I was recently pitching to turn a wonderful noir thriller into film. A major TV Executive Producer – lotsof big shows on his resume – asked me how I saw it. I said that the non-linear storytelling of Tarantino’s Pulp Fiction and the wit and style of Guy Ritchie’s Lock Stock and Two Smoking Barrels were models that I thought could inform the way this story should be told. There was a pause – then he said and not in a constructive way “But those examples are twenty years old.” I was just at an Internet Week keynote where Shane Smith from Vice referenced Friends and Cheers – and quickly was made aware that they meant nothing to 90% of his Gen Y audience.

So yes – we have to keep on our toes on all fronts. Coasting is not an option. Be continuously aware. Talk to people in different disciplines and learn what they are excited about. Ask them what keeps them up at night. Brainstorm ways that they might advance or that their industry might advance. Look for the parallels and the intersections with what you are doing and try and project what might be next. Sit down once a month and write a blog post that expresses your ideas. Even if no-one reads it but you, it will get your brain in gear. Putting things down on paper (can I say that any more?) has a way of helping your thinking to crystallize and organizing your thoughts so you can have even smarter conversations.

Aim to become the thought leader on your team or in your company. Bring in the new ideas and have opinions about how they can affect your business. For example if you are in the TV industry, what do you see happening with TV on the web? Is it eating the lunch of broadcast or cable TV? How should you be addressing that change? What about the effects of spot skipping? Is the TV set now the third screen?

And don’t forget that you may have two agendas here: one for the business you are currently employed in, and one that is the development of what’s next in your own career. Wonderful if the two coincide, I am not encouraging revolt here – just that you have an evolving awareness of where and how you will provide value in the coming years.

Pivoting for career success

Should you keep following the same career path regardless, or should you consider pivoting to achieve new success? We can learn something about this from venture capitalists. And after all our careers were all startups once.

Pivot. Traction. VCs love these words. For the people who funded projects in the last funding cycle, the idea was the thing. They funded Powerpoints –ideas that had been dreamed up but not yet been executed. They invested in the fevered presentations and projections of the founders.

But today the cost of creating an online application or resource has become so very affordable, the VCs want to see the idea brought to life and to market before they put serious money in to bring it to scale. They want to see that the idea has traction – that is to say it can grip the road and move forwards.
But they know that when ideas are being developed to serve markets that don’t actually exist yet, which is the case for most new online businesses, then there is no reliable or even responsible way to project. After all what did the future mail order book market look like before Jeff Bezos gave us Amazon?

So the second word comes into play: pivot. Once the business idea is in the market it often becomes apparent that it is not quite the best thing to be doing or the most effective way to approach the opportunity (or create the opportunity). It isn’t gaining enough traction. So the VCs want the team to be able to pivot and move to an alternative plan. They don’t want to cut their losses and move on. They don’t want to start again with another group of founders. They want the project to pivot to address the new thinking.

The key to this, they say, is the people. VCs invest in people who are not only driven and passionate and smart and all that – they also want to see that they have the ability to pivot. Preferably they would like to see a history of successful pivoting. The founder who sticks stubbornly with the original plan and refuses to learn from the market and the real world is not as attractive to a VC who needs a return on investment and doesn’t want to wait for too long for the world to catch up to an inflexible and blinkered founder.

So they pivot in response to lack of traction. (Don’t you love it!?)

So does your career still have sufficient traction? Are you open to considering some course that may be more effective for you? And in this “ever changing world in which we live in” are you on your toes and addressing the opportunities? It’s the same idea as for the startup investments: see what gets traction – and when necessary pivot to address the changing environment as you take your career to scale.

Courage and moving forwards

“All is in a man’s hands and he lets it slip from cowardice, that’s an axiom.  It would be interesting to know what it is men are most afraid of. Taking a new step, uttering a new word is what they fear most…But I am talking too much.  It’s because I chatter that I do nothing.  Or perhaps it is that I chatter because I do nothing.”
Crime and Punishment, Dostoevsky.

I’ve met so many creative people who tell me about their wonderful ideas for projects or for career moves: they know they are good but they don’t execute them.  What is it that keeps them from moving forward?  What is it about that job that we are sure we would be brilliant at but don’t go after?  That film we don’t make, the book we don’t write, the business we don’t start?  Is it, as Dostoevsky suggests, cowardice?  We love to chatter of our ambitions and what we are about to start.  What are we afraid of?  It often seems that we would prefer to carry on with our low level of dissatisfaction than take a flyer on something we know to be good.  Perhaps we are afraid of it not turning out the way we imagined – notice I don’t say “failing”  – but I have written before about Edison and what he can teach us here.

I know, I know, you need to keep your job – the job you don’t love so much.  The rent has to be paid.  But when you sitting in your rent-paid house or apartment are you sitting there being vaguely unhappy, or worse?

Do not fear. Work at not fearing.  Probably you do not actually have to make a choice between the status quo and whatever adventure is next.  This is black-and-white thinking.  If there is some job you are interested in or some project that is clearly worth doing – do you really have to throw everything up to get on the track?  Almost certainly not.  Once you have a vision or a sense of what it is you are going after – break down the little steps you have to take to get there.  What is that first easy step?  Is it some research?  Is it an email to someone who can help you?  Is it setting an hour aside to do a shitty first draft of a business plan?  Almost certainly there is some small step that you can take to get on the road, and still not jeopardize the current situation that you..er..value so highly.

I know you have the ideas and can see the greener grass.  Creative people always do.  Stop chattering about it.  Address the fear and take a small step to outflank it.  Get going on it and give yourself something to look forward to.

Be proactive in developing your career

Don’t wait for new challenges promotions and adventures to come to you – go out and seek them.  Put yourself out there. Make your own luck.

Here are some ideas about being proactive that you can twist and spin for your own situation.  Make them manageable for you, because if you try to bite off too much at once – you might never get started.

1.    Go to an industry event or meetup.  People who go to these want to meet new folk, so it’s easy to get networking. Some will work for you, some won’t: ask about other events and go to them too.

2.    Start a creative project of your own.  Blog or DJ or paint or make a film or write a screenplay or a business plan.  Tell people about it so that they, and you, can see that you have the goods.

3.    Look for companies you’d like to work at, even if they’ve no openings right now.  Network your way to someone on the inside.  You’ll be amazed at what you can learn and whom you will meet.

4.    Look at requirements in interesting job postings and see if there are any classes you should be taking to improve your skill-set.

5.    Get in touch with people you haven’t talked to in a while: ex-clients, former colleagues.  Tell them what you are up to (see #2).  Get together to talk about their challenges and where the business is headed.

6.    Remember those companies that said they would keep your resume on file in case anything else came up? Call them and tell them what you are doing and why they need you.

7.    Be a connector.  Actively bring people together who can help each other.   Make sure you ask them to post you on progress. Eventually, when you least expect it, you’ll be surprised at what these connections will give back.

8.    Be a thought leader in your field and share your wisdom on the business/social sites.   Dig up information that is outside the box. What are people in your field doing in France, in Indonesia, in China?

9.    Volunteer. I have heard of excellent business connections, and friends, being made on Habitat for Humanity construction projects.

Okay that is a few things to get you thinking. See what other ideas you can come up with.  Challenge yourself to do one thing a week, or a day, and see what happens.

Fear of change – Dostoevsky weighs in

 ”All is in a man’s hands and he lets it slip from cowardice, that’s an axiom.  It would be interesting to know what it is men are most afraid of.  Taking a new step, uttering a new word is what they fear most…”

Fyodor Dostoevsky.

Pollock Spark Works…in the words of our clients


Pollock*Spark works for
Global Creative Firms

“Michael was absolutely instrumental in helping us to design and build a new strategic broadcast capability for RedWorks ( A Global Division of Ogilvy). Through partnering with Michael I learned that he possesses a truly unique blend of strategic savvy and operational experience – thinking at 30,000 feet while simultaneously piecing together the jigsaw on the ground. And he does it all with a much-valued sense of humor. Without Michael’s help, we would never have ended in as good a place as we ultimately did.”

Quinn O’Brien
Director of Global Operations and NA Managing Director
RedWorks, an Ogilvy Company

Pollock*Spark works for Individual Creative Professionals

“I was able to see that I have way more interesting skills/experience than what is outlined on my resume.”

“I have, and will continue to recommend the coaching. The coaching sessions truly are a “spark”. …the sessions got me excited about what I’ve done, what I can do and what I hope to do.  It’s one of the best investments you can make if you’re in the creative field.”

“this (coaching) was a terrific experience …. Thank you for your creativity, honesty, and insightfulness. You’re easy to open up to. I never felt judged. You were always prepared and able to quote things I had said 2 sessions before. It’s invaluable as a human being to be listened to on that level, and incredibly empowering as a businessman”

“I went from lackluster “brand’ materials (cover letter, resume etc.) in serious need of improvement to getting job offers and finding new opportunities in the span of weeks.”


Pollock*Spark works for
Film Companies

“I hired Pollock/Spark to help me sharpen my business efforts by focusing on the Clients likely to use my services. He challenges my thinking, helps me become the master of my own destiny and always looks at my situation from a fresh and smart perspective. He hates bullshit and is incisive but always tactful. His contribution is like having your very own management consultancy, except it’s like dealing with the partner and not the pimply -faced recent graduate. His experience is earned and wisely applied. You can take away anything you want from me but don’t take away my Michael!”  As seen on Yelp.com

Curious Pictures:  “I said good things about you to your face and I’ll say them behind your back as well. I thought you navigated a potentially difficult internal political situation at our company  very well (difficult because of the self-perception differences between the partners), advertised your services accurately and delivered an analysis that is relevant, clear and integral to creating forward movement.”

“You asked many questions that we had let lurk in the shadows and pointed us in the right direction.”


Pollock*Spark works for Design Firms

“You took us to a whole new level that we would not have reached on our own.”

“Michael (Pollock, pollock|spark) has a very strong ability to focus deeply on a company and draw out important, often overlooked, issues. His suggestions for next steps and action plans are excellent. Michael has been instrumental in helping us clearly define goals and working towards achieving them.”

“ …instrumental in helping us to clearly define goals and working towards achieving them.”

“Your support and wisdom have already improved our business, and we’re looking forward to continuing the collaboration.”

“I am excited about moving forward”


Pollock*Spark works for Filmmakers

“Since we [worked together] I have not stopped working. I have been booked solid. I shot nine new spots in the last eight weeks. Being able to shoot with the confidence of knowing my strengths has been a great pleasure. I have never had a run this strong.”

“One of the most priceless bits of information that I learned from the sessions was the importance of being able to “tell my story”…. Once I became more comfortable with my story and goals, getting out and networking became a LOT more relaxed and enjoyable. The impact will be huge. What I learned in the coaching sessions will not only help me land jobs in the short-term, I’m certain that they will help lay a foundation for my own production company down the road. “

“this was a terrific experience at just the right time for me. Thank you, Michael, for your creativity, honesty, and insightfulness. You’re easy to open up to. I never felt judged. You were always prepared and able to quote things I had said 2 sessions before. It’s invaluable as a human being to be listened to on that level, and incredibly empowering as a businessman. I wish us both limitless success. Cheers to you!”

“Although you laid out the structure and the “mini-goals”, it gelled in our final meeting beyond what I expected. As if it were a well told story and we came to the third act. I hope we do another round 12 months from now. It’s really as important to me as seeing your doctor regularly to check your blood pressure etc.”


Pollock*Spark works for
Creative Craft Associations

“The Pollock*Spark report has served as a trusted guide for the board of directors and the professional staff. It has helped navigate the substantial structural and behavioral changes the association has gone through, helped change the way AICE conducts its business and the way it informs and engages its membership. The difference has been extraordinary. From the attitude of the board to the renewed sense of purpose of the membership, AICE is a reinvigorated association thanks in no small part to the careful and insightful work of pollock*spark.”

Leaving a corporate job to start a business – Part one

I recently saw the movie Lemonade.” Priti Punjabi told me. “Itʼs about really smart people who got laid off from advertising. They had been stuck into the routine of a job and the spirit inside them had gone to sleep. When I quit my corporate job I had wanted to awaken that spirit in myself and not be forced to have to do it by circumstances beyond my control.”

Priti got her first advertising job around 9/11. “I was green,” she said. “But I soon realized that you could lose your job at any time.” After stints in a couple of ad agencies, she landed a job in a well-known global ad corporation. “It is a great company. I was passionate about my work. But then came the little reminder. I got a new boss around the time I was facing some personal issues. She had not seen how
hard I had been working, and she challenged me, asking ʻDo you want this job or not?ʼ I looked at the employee manual and discovered that the company policy for bereavement leave was just three days. And then I looked across at the person in the office opposite:she had to come back to work just 3 months after having a baby.”

Her conversation with her new boss had stirred something up. Priti asked herself if the corporate structure was really for her. “I decided I wanted to challenge myself to open my own business. But,” she wondered, “Can I do this?” She first thought about opening a youth hostel; but quickly realized that would cost too much money – and besides, she wasnʼt sure she had the confidence to take on
something that big. Then a friend suggested that dog daycare was a growing business.

Priti had a new dog and was paying someone $30 a day to play with it. This felt like a business she could get her feet wet in. “Williamsburg in Brooklyn is a busy, hot area – this is where I wanted to put it. I found a place – and a silent partner to help fund it.”

She prepared a business plan, though she told me “I think it is kinda bullshit. After all, what are those projected numbers? They are just made up.” But her landlord asked to see it before he would give her a lease on the space – so it was not in vain.

“The whole thing was very scary – but I thrive on the gamble. I think that itʼs about retaining the youthful fearlessness – you need to keep it alive for your own sake.”

Read more of Pritiʼs story here soon

Change is energizing and productive. Well duh!

As you may know we have moved. I have been through all my stuff and my methodologies. Why do I have this? Why do I do it that way? What could be done better?

This has been a wonderful opportunity for cleaning out the stables. It gave me the chance to examine and improve and streamline. I am not recommending moving as a fun occupation – but I am recommending finding some excuse now and then for stripping down and seeing what is working and what is not and fixing things up.

Take your technology. You know at the very least that since you last made a technology investment, everything has changed. You may not need to make that change right now – but you should spend a little time figuring out what it means because otherwise when the next upgrade comes you could find yourself way behind – it gets harder to catch up the further behind you get.

And your marketing! Well you know where that could lead.

The other effect of all this is that it takes you out of your comfort zone – your formed habits. This has the effect of making you think and rethink – it is very energizing – nothing can slow your brain down like unthinkingly following the same routes and methods day after day.

Bogusky on the Advantages of Being Lost

I commend to you this smart article by Alex Bogusky.  It ran in MediaPost’s Media Magazine – if you prefer to read it there, here is the link.

The only thing you know for certain is that you don’t
Let me start out by saying that I know nothing about media. That’s probably not a surprise to people who know me because I am thought of as a “creative” guy. But you might be surprised to learn that I know nothing about creativity. Furthermore, I know nothing about advertising.

Of course, there are little details I know. Like I do know a little about typography but remain ignorant about design. I know a bunch of chords and songs on the guitar but I remain ignorant about music. I know the process to create a 30-second commercial but I’m still ignorant about marketing. The big stuff remains a mystery to me. In fact, one of my very favorite clients recently said to me, “You don’t even know what you don’t know,” in reference to her business. I liked that thought so much I printed it up on a T-shirt so it read, “I don’t even know what I don’t know,” and I wore it to our next meeting. I gave my son one, too, and he wears it proudly to school. We Boguskys are proud of our ignorance. I love that T-shirt and that thought, but I could probably flip it around to make it a bit more accurate and say, “The only thing I know with complete certainty is that I don’t know.”

bogusky w glassesNot knowing has been a powerful ally and I have come to rely heavily on the power of ignorance. As a young ad dude, I wasn’t comfortable with the lack of knowing that made up who I was. So like most young ad dudes I set out to become an expert at my chosen field. I had, like others before me, begun to confuse knowledge and intelligence. This great quest for advertising knowledge led me to climb up various mountains to meet and hear from as many industry gurus as I could. It was time well spent and I learned a great deal. But eventually I was lucky enough to come to the conclusion that nobody really “knew” anything. The best and the brightest were all just finding their way. And the most successful people seemed to be the most prodigious at making it up as they went along. So not knowing has become a formidable ally. An ally that is threatened as you gain years and years of experience. It’s an ally that needs to be protected from dangerous threats like “expertise.”

As part of this edition of Media, a blog was created and I had the chance to post some questions. Oddly enough, the one that created the most interest was around this idea of “an expert” and more specifically where did all these social media experts come from so quickly? What makes somebody a social media expert, anyway? And finally, why on earth would anyone want to be an expert? Expertise seems to require experience and the ability to use that expertise seems to require that the future closely resemble the past. As I stated earlier, I’m no expert and I don’t know anything, but I highly doubt the media future is going to closely resemble media’s past. Not even its most recent past.

Not long ago, I read a book called, Deep Survival: Who Lives, Who Dies, and Why. Great book and I suspect it’s as much a business book as a wilderness-survival book; the parallels are astounding. So after a lifetime of interviews with people who lived when those around them died, the author, Laurence Gonzalez, found some fundamental differences in survivors. The first being that survivors more quickly recognized and accepted that they were lost. It seems that people who continued to think they “knew” where they were and stuck with the “plan” died more often than the folks who recognized the rules had changed and that their old beliefs were useless.

Well, let me be the first to tell you that you are lost in the new frontiers of media. And the sooner you accept that, the sooner you will get to surviving and even thriving. The sooner you let go of old rules, the sooner you will be able to put all your faculties of perception to work in taking in your new environment. I won’t go into the laundry list of new landmarks in your new environment because that’s like trying to understand the forest by counting the trees. There is a video that has been floating out on the Internet for a while and it’s a test. The test is to watch and count how many times some basketball players pass a ball to each other. As you focus on counting, the video finally ends and you feel like you nailed it. I did. And then a question comes up. “Did you see a gorilla walk through the room?” I was like, “no freaking way.” But as I watched it again a gorilla pretty much dances across the screen. This is an example of a pre-set plan blocking out the environment.

Another quality of survivors is that they don’t look for safety in the emotional security of where they found safety in the past. The example they cite in the book is related to aircraft carrier pilots. With these folks pretty much every landing is an exercise in survival. So if a pilot is coming in at the wrong angle or speed there are a number of warning signs designed to get the pilot to abort the landing. First, his own instruments sound the warning and the lights on the deck of the carrier turn from green to red. And soon the flight controller begins yelling over the radio to abort. Yet with all this information, it isn’t uncommon for a pilot to still attempt to land even though logically they know they can’t survive the impact. The reason is that the deck represents safety and there is a strong emotional response as the deck gets closer that actually blocks out all the screams in the headset and the lights and the alarms. In the stress of the situation they literally don’t hear it all as they reach for the deck that has always meant safety.

What I’m suggesting here is that with all that is happening in media today, this is no time to be in a rush to get down on the deck. I’ve probably “survived” several changes in the media landscape and I plan to float to safety on another raft of ignorance. So this issue on the future of media isn’t about becoming an expert. It’s about eschewing the emotional safety of knowledge and expertise, and instead sitting back in ignorance and wonder. It’s about taking the time to carefully observe the gorilla as it dances through the room.