Category Archives: transition

Pivoting for career success

Should you keep following the same career path regardless, or should you consider pivoting to achieve new success? We can learn something about this from venture capitalists. And after all our careers were all startups once.

Pivot. Traction. VCs love these words. For the people who funded projects in the last funding cycle, the idea was the thing. They funded Powerpoints –ideas that had been dreamed up but not yet been executed. They invested in the fevered presentations and projections of the founders.

But today the cost of creating an online application or resource has become so very affordable, the VCs want to see the idea brought to life and to market before they put serious money in to bring it to scale. They want to see that the idea has traction – that is to say it can grip the road and move forwards.
But they know that when ideas are being developed to serve markets that don’t actually exist yet, which is the case for most new online businesses, then there is no reliable or even responsible way to project. After all what did the future mail order book market look like before Jeff Bezos gave us Amazon?

So the second word comes into play: pivot. Once the business idea is in the market it often becomes apparent that it is not quite the best thing to be doing or the most effective way to approach the opportunity (or create the opportunity). It isn’t gaining enough traction. So the VCs want the team to be able to pivot and move to an alternative plan. They don’t want to cut their losses and move on. They don’t want to start again with another group of founders. They want the project to pivot to address the new thinking.

The key to this, they say, is the people. VCs invest in people who are not only driven and passionate and smart and all that – they also want to see that they have the ability to pivot. Preferably they would like to see a history of successful pivoting. The founder who sticks stubbornly with the original plan and refuses to learn from the market and the real world is not as attractive to a VC who needs a return on investment and doesn’t want to wait for too long for the world to catch up to an inflexible and blinkered founder.

So they pivot in response to lack of traction. (Don’t you love it!?)

So does your career still have sufficient traction? Are you open to considering some course that may be more effective for you? And in this “ever changing world in which we live in” are you on your toes and addressing the opportunities? It’s the same idea as for the startup investments: see what gets traction – and when necessary pivot to address the changing environment as you take your career to scale.

How to manage your jobs funnel

In this volatile job and skills market you probably should be thinking about what your next gig might be even when things look good. You never know what’s round the corner.

Think of it in the way a salesperson thinks of the sales funnel, and try to have various opportunities at different stages on the go at any one time. You’ll want to get as many entries as you can in to the top of the funnel, as only some of them will successfully make it all the way to that little hole at the bottom. This way of thinking can be very helpful as you are building your contacts and revising your materials to reflect your growing skills and experience.

Here are the key stages – from top to bottom, based on the classic sales process, but spun to suit our jobs funnel.

1. Discovery of the opportunity
You’ve spotted an ad or met a new networking connection or heard something on the grapevine.

2. Research
You learn everything you can about the firm in question, its people, the industry sector and so on. Don’t short-change this step – any nugget of information could turn out to be the one that makes the difference.

3. Develop your resume or proposal – we’ve talked about this elsewhere ad nauseam – and will continue to do so!

4. First communication – get noticed
You get your intro, or send your first email or phone call. Remember: always think first: what do they really want? This is the trailer that has to move people to consider you.

5. Submit your resume or proposal
Show clearly and concisely that you have the goods they dream of.

6. Get buying noises
They respond and want to know more or to meet.

7. The Interview
Where you start to close the deal. Prepare by catching up on the latest in the field and at the company. Present your past successes so they can see what you will do for their future.

8. Negotiation
Don’t be a supplicant. Your attitude should be “if we both want this to work I am sure we can find a way”. But remember they may have a budget they can only bust in exceptional circumstances. Also, if there is something you are particularly interested in doing for them – or having in your package -get it out there now rather than let it fester.

9. You’re hired or made the sale: now exceed their wildest expectations!

So those are the stages – and like all good salespeople you’ll want to have several opportunities at different stages of the funnel at one time. Move one forward to first communication while you are interviewing for another. This way you will always have something on the go and you won’t just be sitting and waiting – and stewing.

Fear of change – Dostoevsky weighs in

 ”All is in a man’s hands and he lets it slip from cowardice, that’s an axiom.  It would be interesting to know what it is men are most afraid of.  Taking a new step, uttering a new word is what they fear most…”

Fyodor Dostoevsky.

How to plan your next career move

I assume you have thought about a what-do-I-want-to-be-doing-in-five-years career goal. Though for lots of us it has never quite formed into anything beyond “I want to be happy and in charge of my destiny.”

Maybe it feels a bit vague and you can’t figure out how you think you are going to get there.  So write something down; make it moderately specific.  And don’t panic. It can change.  But find something to write down that you feel good about at least for now – don’t feel you are going to be trapped by it.  If you have a few ideas write them all down and then follow these steps for each one.

Now write down three (or four or five) steps that you might have to make to get there.  They could be to move to a particular company or to get particular new clients. They could be taking on new responsibilities where you are.  Or picking projects that will strengthen your portfolio.  They could be investment you have to make or courses you have to take.  Write them down. And figure out the order they need to come in.

Okay: now you have a track to head out on.  So the next piece of the pie is staying on that track.  Here I want to introduce you to the idea of a cognitive dissonance.  I want you to stay on that track and I want you also to be open to other tracks.  Got that?  Since you now have the track marked out – you can on a daily and weekly basis pick the three sub-steps you will need to make to get to the next step.  And each of those steps can have its steps.  It is like producing a movie.  When you first read a complex script involving alien creatures and locations in Rio and Shanghai and Mars and a cast of thousands it can look daunting.  But a producer will break it down into tiny manageable steps: as small as booking the airline tickets or making a first sketch of the Mars base.  These small steps will be easy to take – and put together they will add up to a major Memorial Day worldwide release.
 
So set out on your track. It is very satisfying to know why you are doing what you are doing and where it can take you.  And pay attention when you pick your jobs or your clients or the color palette for your website or the typeface, or the charity you volunteer for – and  ask yourself if each little choice is taking you in the direction you want to be going.
 

The wonderful thing about this is it will get you into a flow.  Your neurons will be happy and you will be happy. You will not be floundering or guessing.  You will know where you are going.  You will feel justified in what you are doing because you will have justified it. 

Hybrid background? A terrific job qualification.

I spoke recently with an executive who had a most successful corporate career in the TV business and has since for some years been in more entrepreneurial positions developing projects and new businesses. He wants to get back to a more structured environment but is concerned that having been out of the corporate system for some years might disqualify him. His thought was that corporations are looking for neat fits of people who are currently or have recently been in corporate jobs and that his time outside the fence would disqualify him.

Well it shouldn’ t. Everyone I talk to in big media firms is telling me the same story  and that is of restructuring and rethinking and new business models and fewer people doing the work that used to be done by many … and smaller paychecks. Does that sound right, my corporate friends?

My experience is that people who have grown up in highly structured organizations where everyone knows where they fit into the pecking order, and who has what title and so on, are not always the best people to implement the kinds of changes that are needed to bring media firms up to date. The status quo that corporate employees have long thrived on is dead. That security blanket is no more. In fact things will be in a constant state of flux for the foreseeable future so anyone who works best in a fixed orbit with known parameters will not fare well or be sufficiently effective.

But someone who has not only worked successfully in a corporate environment, yet can also bring first hand experience of an inventive, open and entrepreneurial way of thinking to the table, will be enormously valuable in so many companies today. This combination is something that corporate managers should be looking for.

I suggest to you that if you have this hybrid background, you would do well to frame yourself in those terms: as an entrepreneurial change agent who is excited at the prospect of helping to mold the new media world, yet still able to work collegially within the system.  This combo could be your edge.

So this is a word to corporate hiring executives and to those who aspire to get in there and help reinvent the media business. All experience is good experience. And a candidate with a variety of experience is often a stronger one than the person who has stayed “on track” for their whole career.

This article by Michael Pollock first published in Cynopsis Advantage.

Career Planning Workshop

I took part in a terrific panel titled: Career Planning Strategies & Tools for Progressive Professionals organized by Metierlink‘s Sonia Jairath this past Wednesday.

My co-panelists were Lisa Rangel, Managing Director of Chameleon Resumes and Tom Jago, MD of recruiting firm The Ward Group.

In attendance were 40 professionals from video, digital marketing, graphic design, journalism, marketing and other creative fields.

The discussion covered career evolution strategies, resume writing,  personal branding,  what recruiters really do and even how to be nice to HR people.

Attendees said they learned much more than they have at other career focused events. One email I received said “Great Presentation. Your creative perspective was most interesting, thanks for your advice.”

Hey gotta share this stuff, right?

So here’s how we looked against the green screen – I wonder what backdrop we should put in there!

Q+A: Relocating from Paris to LA?

~ ASK THE EXPERTS ~
Questions from our Readers
Answered by Michael Pollock
FIRST PUBLISHED IN CYNOPSIS DIGITAL ADVANTAGE

Q: I’m currently based in Paris, and I’m looking to relocate in Los Angeles and find a job in the media industry. I’m currently a producer/writer in an animation company. I have an agent that represents me in Los Angeles, I travel every 3 months for a week to meet with people and focus on my networking, I keep in touch via email…

I’ve been doing that for almost 2 years now, and still I haven’t found any job. Any advice on what I could/should do to land the job I want?

A: Grill your agent. Talk to him every few days. Learn from what he sees as the opportunities for you. Find out why nothing has happened. Ask him if you are being presented appropriately and does he have the materials he needs. Do your own research on the companies that are interesting to you. Ask the agent to get you meetings. Then if that gets you nowhere, maybe you need to ask yourself whether this is the right agent for your needs.

But here is what I really think. If you are passionate about moving to the media industry in LA: then move to LA. As long as you are not there people will take you less seriously.

If you need the income, consider taking any job that will enable you to live and breathe the LA industry just to get your boots on the ground. It is a big deal for an employer to be responsible for someone relocating, it is a headache to deal with the immigration issues and they run the risk that you may not stay. It adds a level of commitment that they do not want to take unless you are a truly unique and valuable talent that they cannot find in their own market.

So I would find a way to move there and be a part of their world. People will respect that you have made the commitment to LA and it will remove the barrier of them having to feel responsible for you crossing half the world to take their job.

What the interviewer is really thinking

~ ACTIONABLE EXPERT ADVICE ~
What Your Interviewer is Really Thinking!
by Michael Pollock
FIRST PUBLISHED IN CYNOPSIS DIGITAL ADVANTAGE

So you’ ve made it to the interview. Your networking worked. Your cover letter worked. Your resume worked. As you sit there facing the last hurdle, it is really important to have a sense of what might be going through your interviewer’ s mind.

The first thing to understand is that she is not sitting there thinking, “ I really have to find a job for this person because he hasn’ t worked in three months and he’ s racking up credit card bills.” She is not thinking that. She is not there to solve your problems.

Be ready to listen to her, to understand why she is asking the questions that she’ s asking and to answer them in a way that will help her, rather than in a way that will help you. Try and figure out what it was in your cover letter and resume that helped you make the cut. How was it you framed yourself that got you to this point?

Here are some things she might be thinking – some good and some bad. See if you can come up with some more, and be ready to help her out.

I hope this is the person – I am really sick of doing these interviews. He doesn’ t seem to be the same person as he did in his resume.

How will Sheila like her? She’ s always complaining that my creative team has too much attitude and doesn’ t listen to her.

Will he be able to get up to speed quickly? I can’ t afford the time for training and we have a huge backlog of work to get done.

Will he make me famous? Will I look like a chump if I hire this guy?

The last three people I hired lasted less than a year – I really need someone who can survive here.

Should I let her meet Jim to see if he likes her, or will he just scare her off? Let’ s see how she handles criticism she’ ll need a thick skin to survive here! Will he be a team player?

Does that even matter for this position?

Consider asking some questions of your own and don’ t forget to listen to the answers. Smart people ask good questions and then they listen carefully to discover insights that can help them move the conversation forward in a productive fashion. In this way you can hear for yourself what the interviewer is thinking and use it to frame yourself as the solution to her problem.

Michael Pollock is President of Pollock Spark ( www.pollockspark.com ). He is an Executive Coach and Consultant to Creative and Media professionals. He works with people in film, TV, advertising, design, marketing, music and the Internet, bringing them the experience, techniques and inspiration to take their businesses and careers to new levels of success.

How Susan got a new job in media in just two weeks – a true story

In just two weeks after she was laid off from a NY magazine this fall, Susan Waits found herself a new job – and now her updated LinkedIn profile says “Love my job!!!

What can we learn from her story?

The first job
2 suitcases, a degree in journalism, no apartment and no job. That was Susan Waits arriving in New York from Arkansas three years ago. “The biggest mistake people make is to try and find a job in New York before they come – the first step is to just move here. I was waitressing to pay the rent,” she told me.

She landed a job as an unpaid intern at fashion magazine Gotham – part of Niche Media. “I had responded to a job posting on www.ed2010.com which is particularly good for finding internships. I worked usually 9am – 9pm and many weekends. I think that I wanted to do a good job for myself, and I stayed late because I wasn’t done yet: as long as you are happy, then the extra work is not an issue.”

“When a Fashion Assistant opportunity opened up after 2 months, I got it. But I not only did the job, making their fashion closet my own, I offered more: I wanted to write, so I wrote the price credits – the boring bits that no-one else wanted to do – I made the job unique to myself.”

The layoff
After a year and a half as a Fashion Assistant, Susan had impressed the Niche Media management enough that they created a position for her on the editorial side where she worked for both Gotham and Hamptons Magazines.

A year after she had been promoted to Assistant Editor, the dismal media economy of 2009 hit her: her position was cut. “I was escorted out of the building – no talking to anyone, no touching anything – with colleagues sitting and watching my departure – it was mortifying.

The search
“The day after, I was shocked and p-ssed. But then I looked at it positively. I hit the ground running. I bombed everyone I knew. I had good working relationships and people jumped into action. I told them ‘I’ve been laid off and I need your help.’”

“It’s a hard business – in a tough city. Everyone is type A. You have to put yourself out there. I contacted all the channels I could come up with – even a girl I met just once at a Cosmopolitan party.”

Even if her friends and colleagues didn’t have direct leads to a job, they connected her to HR staffers so she was able to set up informational interviews at all the big media companies. “Every day I had coffee or lunch with people. And you have to think a bit broader – if you are a good food writer, you might think can I parlay that into entertainment?”

She answered ads on mediabistro.com and ed2010.com and she got job alerts from Time Warner and Conde Nast and Hearst.

“The thing that helped me find work was positivity,” says Susan. “I had practiced my pitch with my friends and at the informational HR interviews. I was putting in pretty much a full time work schedule on the search.”

The resume
Susan told me that she used a few versions of her resume to highlight different bullet points of her skill sets. It’s a one-page resume that she attaches as a PDF so it will appear as a preview.

“For the cover letter I believe in erring on the casual side. I write it like I speak to a person,” she said. “I want to be on first name basis. Its all about brevity, people are looking at them very quickly: 2 paragraphs max. The first paragraph asks to speak to them; the second says, “Here’s why I‘m awesome.”

When she was running the intern program at Niche Media, she sometimes got 300 resumes sent in for one posting. She saw so many mistakes – one was the attached cover letter, “I never opened an attached cover letter – it has to be within the email.

“I recommend harassing people – you have nothing to lose – don’t call them, but email several times about a week apart – it refreshes the contact. And if you have connections use them – have them write in to support you saying: ‘I understand that you are looking at Susan for the post – here is why you should hire her.’ The more someone hears your name the more likely your resume is to be opened.”

A step backward to move forwards
“You have to be willing to be humble when you are looking for a new job: the job I took was at an assistant level.  I had no qualms taking a step down – I figured it is better to be working and getting the experience – it can only help you – you are learning more, rather than sitting at home for 8 months.”

Susan hadn’t been at the top of the chain at Gotham, but she was at an editor level, editing Oscar De La Renta and Vera Wang, making decisions and producing photo shoots. But she was open to taking a step backward in order to move forwards.

The new job
Answering a posting on mediabistro.com, Susan found herself in a series of six interviews at The Knot, an online magazine all about weddings. The Co-founder and Editor-in-Chief Carla Roney needed an Executive Assistant and Susan had just the right combination of editorial experience and admin skills. She got the job – after being out of work for just two weeks. “I am excited that I have a job and I work for a company that people like and respect.”

The promotion
But that is not where it ends. Within a couple of weeks of starting at The Knot, she had already earned added responsibilities, becoming the Editor of NYC Metro coverage and serving as a Staff Writer for both The Knot and its sister publication The Nest.

But what about us?
So what can we learn from this? Stay positive. Work at it when you do have a job. Work at it when you are looking for a job. Be open to making lateral moves to develop the skills and experience that you are interested in. Don’t just do the job you are offered, do more and make yourself valuable. When you are out of work, be open to expanding your horizons and to taking a step back to get back on the track.

Susan’s story is an inspiration. I am sure you will find something in it that you can use as you grow your own career.

Bogusky on the Advantages of Being Lost

I commend to you this smart article by Alex Bogusky.  It ran in MediaPost’s Media Magazine – if you prefer to read it there, here is the link.

The only thing you know for certain is that you don’t
Let me start out by saying that I know nothing about media. That’s probably not a surprise to people who know me because I am thought of as a “creative” guy. But you might be surprised to learn that I know nothing about creativity. Furthermore, I know nothing about advertising.

Of course, there are little details I know. Like I do know a little about typography but remain ignorant about design. I know a bunch of chords and songs on the guitar but I remain ignorant about music. I know the process to create a 30-second commercial but I’m still ignorant about marketing. The big stuff remains a mystery to me. In fact, one of my very favorite clients recently said to me, “You don’t even know what you don’t know,” in reference to her business. I liked that thought so much I printed it up on a T-shirt so it read, “I don’t even know what I don’t know,” and I wore it to our next meeting. I gave my son one, too, and he wears it proudly to school. We Boguskys are proud of our ignorance. I love that T-shirt and that thought, but I could probably flip it around to make it a bit more accurate and say, “The only thing I know with complete certainty is that I don’t know.”

bogusky w glassesNot knowing has been a powerful ally and I have come to rely heavily on the power of ignorance. As a young ad dude, I wasn’t comfortable with the lack of knowing that made up who I was. So like most young ad dudes I set out to become an expert at my chosen field. I had, like others before me, begun to confuse knowledge and intelligence. This great quest for advertising knowledge led me to climb up various mountains to meet and hear from as many industry gurus as I could. It was time well spent and I learned a great deal. But eventually I was lucky enough to come to the conclusion that nobody really “knew” anything. The best and the brightest were all just finding their way. And the most successful people seemed to be the most prodigious at making it up as they went along. So not knowing has become a formidable ally. An ally that is threatened as you gain years and years of experience. It’s an ally that needs to be protected from dangerous threats like “expertise.”

As part of this edition of Media, a blog was created and I had the chance to post some questions. Oddly enough, the one that created the most interest was around this idea of “an expert” and more specifically where did all these social media experts come from so quickly? What makes somebody a social media expert, anyway? And finally, why on earth would anyone want to be an expert? Expertise seems to require experience and the ability to use that expertise seems to require that the future closely resemble the past. As I stated earlier, I’m no expert and I don’t know anything, but I highly doubt the media future is going to closely resemble media’s past. Not even its most recent past.

Not long ago, I read a book called, Deep Survival: Who Lives, Who Dies, and Why. Great book and I suspect it’s as much a business book as a wilderness-survival book; the parallels are astounding. So after a lifetime of interviews with people who lived when those around them died, the author, Laurence Gonzalez, found some fundamental differences in survivors. The first being that survivors more quickly recognized and accepted that they were lost. It seems that people who continued to think they “knew” where they were and stuck with the “plan” died more often than the folks who recognized the rules had changed and that their old beliefs were useless.

Well, let me be the first to tell you that you are lost in the new frontiers of media. And the sooner you accept that, the sooner you will get to surviving and even thriving. The sooner you let go of old rules, the sooner you will be able to put all your faculties of perception to work in taking in your new environment. I won’t go into the laundry list of new landmarks in your new environment because that’s like trying to understand the forest by counting the trees. There is a video that has been floating out on the Internet for a while and it’s a test. The test is to watch and count how many times some basketball players pass a ball to each other. As you focus on counting, the video finally ends and you feel like you nailed it. I did. And then a question comes up. “Did you see a gorilla walk through the room?” I was like, “no freaking way.” But as I watched it again a gorilla pretty much dances across the screen. This is an example of a pre-set plan blocking out the environment.

Another quality of survivors is that they don’t look for safety in the emotional security of where they found safety in the past. The example they cite in the book is related to aircraft carrier pilots. With these folks pretty much every landing is an exercise in survival. So if a pilot is coming in at the wrong angle or speed there are a number of warning signs designed to get the pilot to abort the landing. First, his own instruments sound the warning and the lights on the deck of the carrier turn from green to red. And soon the flight controller begins yelling over the radio to abort. Yet with all this information, it isn’t uncommon for a pilot to still attempt to land even though logically they know they can’t survive the impact. The reason is that the deck represents safety and there is a strong emotional response as the deck gets closer that actually blocks out all the screams in the headset and the lights and the alarms. In the stress of the situation they literally don’t hear it all as they reach for the deck that has always meant safety.

What I’m suggesting here is that with all that is happening in media today, this is no time to be in a rush to get down on the deck. I’ve probably “survived” several changes in the media landscape and I plan to float to safety on another raft of ignorance. So this issue on the future of media isn’t about becoming an expert. It’s about eschewing the emotional safety of knowledge and expertise, and instead sitting back in ignorance and wonder. It’s about taking the time to carefully observe the gorilla as it dances through the room.